Support

Need help with Vantae? Email support@vantaellc.com and we'll reply within 1–2 business days.

Include your iPhone model, iOS version, and a short description or screenshot of the issue so we can help faster.

Frequently asked questions

Which devices does Vantae work on? Vantae is available for iPhone.

Where is my data stored? On your iPhone. If you turn on iCloud sync, it's also stored in your private iCloud account. Vantae can't see it either way. See our Privacy Policy for details.

How do I move my data to a new iPhone? Turn on iCloud sync before switching. Sign in to the same Apple ID on your new iPhone, install Vantae, and turn sync on.

How do I manage or cancel my subscription? Subscriptions are handled by Apple. Open the Settings app, tap your name, then Subscriptions, and choose Vantae.

How do I get a refund? Apple processes all App Store refunds. Request one at reportaproblem.apple.com.

How do I delete my data? Delete individual entries or photos in the app. Deleting the app removes data from your iPhone. To remove synced data, turn off iCloud sync and delete Vantae's data in Settings → your name → iCloud → Manage Storage.

My readiness score isn't updating. Complete your daily check-in, and make sure Vantae has permission to read Apple Health data in the Health app under Sharing.

When does Coach Mode launch? Coach Mode is coming after launch. Join the waitlist on our homepage to hear first.

Feedback and feature requests

We build Vantae for people with demanding schedules, and your feedback shapes what comes next. Send ideas to support@vantaellc.com.